FAQ

All nails sets are made by hand. No two sets are the same.

If you'd like me to feature your order being packaged on TikTok, please leave your TikTok username in the notes section at checkout.

How do I get a custom set?

If this is your first time ordering, please order a size kit with your nails. Your size kit will be mailed out to you within 24 hours. Once you have the correct sizing for your nails, e-mail me at prettybewitchedbykaela@gmail.com or use the Shopify Chat Box.
***All size kits are from the same brand. Only need to order one time. Sizing is saved to your customer profile for future use on orders.

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How long does it take to make a set?

There is a 24 to 72 hour time frame to create your set. This ensures the nails are dried and ready to be packaged.

How long for shipping?

You can expect delivery with USPS within 3 to 7 business days. You will receive a tracking number once your order has been shipped.

What comes with the nails?

Your nails come in a package with easy-to-follow instructions and nail glue.
***Please keep the glue out of reach of children.

How long do the nails last?

The nails can last up to 14 days, maybe longer, depending on how you care for your nails.

What happens if I received damaged nails?

Reach out immediately. Send photos of your damaged set you received along with your order number. A new set will be issued.

What is your Return Policy?

You have 7 days from the time your items have been delivered to reach out. As long as the nails have not been worn or the glue opened, please reach out with your order number to discuss the return process.